Thank you for your interest in PrimeTime Health Plan, offering nationally recognized Medicare Advantage plans from our headquarters in Northeast Ohio.

Please fill out the form with your questions and contact information.

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We offer multiple ways to contact us or to learn more about PrimeTime Health Plan.

  1. Phone: Please view the chart below.
  2. Mailing Address: PO Box 6905 Canton, OH 44706
  3. Office Address*: Morrow House | 2600 Sixth Street SW | Canton, OH 44710
  4. Webinars: Visit our webinar page to learn about us from the comfort of your home!

  • Call Center Hours: 8 a.m. - 8 p.m. | Monday – Friday
  • Extended Days & Hours: October 1 - March 31 | 8 a.m. - 8 p.m. | Seven days a Week
  • Walk-in Hours: 8 a.m. - 4:30 p.m. | Monday - Friday

Local Toll-Free
Members 330-363-7407 1-800-577-5084
Prospective Members 330-363-7424 1-855-877-1049
TTY/TDD 711 711
Providers 330-363-3123 1-855-281-7561
24-Hour Nurse Hotline 330-363-7600 855-409-6448
Compliance/FWA Hotline
aultcarepthp.alertline.com
- 1-866-307-3528



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