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Thank you for your interest in PrimeTime Health Plan, offering nationally recognized Medicare Advantage plans from our headquarters in Northeast Ohio.

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We offer multiple ways to contact us or to learn more about PrimeTime Health Plan.

Phone: Please view the chart below.
Mailing Address: PO Box 6905 Canton, OH 44706
Office Address*: Morrow House | 2600 Sixth Street SW | Canton, OH 44710
Webinars: Visit our webinar page to learn about us from the comfort of your home!

Call Center Hours: 8 a.m. - 8 p.m. | Monday – Friday
Extended Days & Hours: October 1 - March 31 | 8 a.m. - 8 p.m. | Seven days a Week
Walk-in Hours: 8 a.m. - 4:30 p.m. | Monday - Friday

	Local	Toll-Free
Members	330-363-7407	1-800-577-5084
Prospective Members	330-363-7424	1-855-877-1049
TTY/TDD	711	711
Providers	330-363-3123	1-855-281-7561
24-Hour Nurse Hotline	330-363-7600	855-409-6448
Compliance/FWA Hotline aultcarepthp.alertline.com	-	1-866-307-3528